Leading with Empathy and Humility

Abi Adamson

Recording: YesLanguage: EnglishDuration: 45 min / 15 minSpeaker rating: 4.6 out of 5 from 60 participants across all their sessions
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Leading with Empathy and Humility

This one runs as an interactive workshop: the hour includes exercises your colleagues do themselves, not only a talk.

Abi Adamson
Your expert

Abi Adamson

Abi Adamson, Founder of The Culture Partnership, is a pioneering voice in workplace culture transformation, recognized by The New York Times as one of the "Stars of LinkedIn." She has designed and implemented cultural strategies for global industry leaders, including Spotify, Sony Music, SoHo House, and Wise, focusing on creating environments where belonging thrives. A sought-after consultant with demonstrable impact, Abi regularly contributes insights to prominent publications including The Metro, Raconteur, People Management, and HR Zone. She will deliver her first TEDx talk "Who Owns Culture" in November 2025 and release her debut book "Culture Blooming: Nurturing Workplaces Where People Grow" with Berrett-Koehler Publishers in August 2026. Abi transforms organizations by equipping leaders with practical tools to navigate complex conversations around inclusion and psychological safety, ensuring everyone can authentically contribute their unique strengths.

All sessions by Abi →

Session Summary

Leadership isn't about having all the answers; it's about creating space for everyone's brilliance to emerge. This workshop challenges the myth that vulnerability is weakness and explores how the strongest leaders admit what they don't know.

We'll unpack why empathy without action is just performance, how humility creates conditions for innovation, and why some leaders inspire loyalty while others just inspire LinkedIn exit posts. Participants will learn to recognize when their expertise becomes a barrier to others' contribution, understand how different identities experience their leadership style, and develop practices that center growth over ego. Real leadership means knowing when to step forward and when to step aside.

Interaction

During the expert session, Abi Adamson engages the audience through a live Q&A session. Inspiring reflection and encouraging active participation from all attendees.

Key Learnings

1. Redefine What Strong Leadership Looks Like

Embrace vulnerability, humility, and curiosity as strengths—not weaknesses.

2. Lead with Empathy and Accountability

Turn empathy into action and create conditions where everyone can contribute.

3. Balance Confidence with Humility

Know when to step forward with expertise and when to step aside to let others shine.

Detailed session description

In this expert session, Abi Adamson discusses the significance of empathy and humility in professional communications, emphasizing that our intentions may not always align with others' perceptions. She highlights the importance of recognizing the gap between how we believe we come across and how we are received, as failing to address this disparity can result in lost trust from colleagues.

Abi clarifies the distinction between empathy and emotional absorption, explaining that effective empathy entails comprehending someone's experiences without feeling their emotions as our own.

The session touches upon maintaining boundaries, not absorbing others' emotions, and being present for them without trying to resolve issues. Humility is also emphasized, as it encourages self-awareness of our limits and the courage to practice empathy rather than weakness.

Abi uses a word cloud to depict emotional responses from the audience regarding recognizing mistakes, with feelings ranging from hurt and vulnerable to grateful and empowered.

The speaker delves into the importance of humility in leadership, particularly in receiving and responding to uncomfortable feedback. Humility allows us to acknowledge errors and biases, fostering growth and intentional behavior.

Receiving hard feedback can be challenging but is essential for personal development and retaining talent within organizations. Staying present and empathetic during these moments is crucial for humility's practice.

Abi discusses the emotions experienced when receiving unwanted feedback, including hurt, vulnerability, gratitude, and empowerment. The session encourages participants to acknowledge these feelings while focusing on growth rather than defensiveness.

It seems that the speaker addresses dealing with individuals lacking empathy or humility in professional settings, emphasizing the importance of communication and respect in such situations.

Abi clarifies that assertiveness does not equate to a lack of empathy or humility. She encourages people to remain firm but fair while bridging gaps in understanding. Cultural differences are acknowledged as influencing individual behaviors at work.

A question about the challenging balance between projecting humility and making decisions as a leader is answered with suggestions to seek help, admit mistakes, and create psychological safety for team members. Abby emphasizes the importance of letting go of ego and embracing vulnerability while leading with humility effectively.

The session concludes with participants being directed to breakout rooms for further discussions using a shared link.

Before you book

Questions about Leading with Empathy and Humility

Is this for beginners or for people who already know the subject?

No prior knowledge is assumed. It is built for a general working audience, and people who already know the subject get the research and the practical side rather than an introduction. What the hour itself covers: Leadership isn't about having all the answers; it's about creating space for everyone's brilliance to emerge. This workshop challenges the myth that vulnerability is weakness and explores how the strongest leaders admit what they don't know.

Is this a workshop or a talk?

A workshop. The description of this session says so itself: the hour includes exercises and activities that participants do, not only an expert speaking. It still runs live and online, for as many colleagues as you want to invite.

Is Abi the right expert for this?

Abi Adamson is one of the experts we auditioned ourselves, and we produce every session so we see how each one lands. Participants rate this session 4.4 out of 5, across 60 responses, and rate Abi personally 4.6 out of 5.

Is this session interactive, or do people just watch?

It is interactive, and the block higher up on this page says exactly how for this session. Nobody has to speak up who does not want to: the chat and the polls carry most of it, and the questions can come in anonymously.

How long does it take, and what do we have to prepare?

It runs 45 min / 15 min: the talk, then live questions. All you do is pick a date. We brief Abi, produce the session, host and moderate it, run the Q&A, and send you the report within an hour of the end.

Who can join, and where does it run?

A team, a department, an employee network or every single employee at once, with no cap and no per-seat price. It runs inside your own Microsoft Teams, Zoom or Google Meet, or on a branded page we build. No integration, no login, no company device or e-mail.

Can our global colleagues follow it?

The session is delivered in English. You can add high accuracy live subtitles in 8, 16 or 24 languages, so everyone follows in their own. That is a paid option, priced by the number of languages you need.

Will our IT department have a problem with this?

No, and that is by design. There is nothing to install, nothing to integrate and no connection to your systems, so there is nothing for IT to validate: we join your own Teams, Zoom or Meet as a guest speaker, or we host a page and your people open a link. No software, no accounts, and no data of yours that we can reach. It is why hundreds of companies, among them some of the largest technology and financial firms in the world, were able to start within a day.

How does this work under GDPR?

We never receive or hold personal data about your employees. Because the session runs in your own environment, attendance and identity stay with you, and what we report back is aggregated: numbers, ratings and survey answers, not people. That is also why IT approval usually takes minutes rather than weeks.

What do we get afterwards?

You keep the recording and can share it internally. You also get attendance over time, participant ratings for the content and the speaker, the survey answers, and the topics your people asked for next.

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