Transform Your Team’s Mindset: Unreasonable Hospitality Workshop
Rod Ben Zeev
Rod Ben Zeev is an experiential designer, facilitator, and host. He works with the THNK School of Creative Leadership and The School of Life, and has designed and facilitated programs globally across innovation, systems thinking, strategy, leadership, and storytelling. He is a regular speaker for Leqture.com, delivering sessions on group dynamics, feedback, and innovation mindsets. His work includes facilitation for organizations such as the World Economic Forum, Stanford University, UC Berkeley Haas School of Business, the World Health Organization, the New York Police Department, and Patagonia, alongside global financial and consulting institutions.
- Recording: Yes
- Language: English
- Duration: 45 min / 15 min
Session Summary
Can not be done in Teams Town Hall or Teams Live Event
"People will forget what you said... but people will never forget how you made them feel," - Maya Angelou
This hands-on workshop translates the principles of Unreasonable Hospitality into real business impact—teaching teams to build authentic connection, practice radical presence, and tailor every interaction to the person in front of them. Through playful exercises and real challenges, participants leave with fresh empathy, practical tools, and genuine appreciation for their colleagues.
Interaction
Key Learnings
-
Take What You Do Seriously (Without Taking Yourself Seriously): Build high-impact, authentic connections with humility and joy.
-
Radical Presence: Cultivate deep listening and focus on what truly matters to your colleagues and clients.
-
One Size Fits One: Tailor solutions to individual needs rather than relying on blanket strategies.
-
Detailed session description
"People will forget what you said... but people will never forget how you made them feel," - Maya Angelou
In today’s fast-paced environment, excellence isn't just about strategy—it's about how you make people feel. Inspired by Will Guerda's philosophy, this immersive, highly interactive workshop elevates your team's human factor and translates hospitality principles directly into your growth goals.
Through a blend of playful physical exercises, storytelling and deep reflection, participants learn to master the three core principles of Unreasonable Hospitality:
-
Take What You Do Seriously (Without Taking Yourself Seriously): Build high-impact, authentic connections with humility and joy.
-
Radical Presence: Cultivate deep listening and focus on what truly matters to your colleagues and clients.
-
One Size Fits One: Tailor solutions to individual needs rather than relying on blanket strategies.
What Makes This Workshop Uniquely Powerful?
This isn't a passive presentation; it's a dynamic innovation engine. Attendees tackle their actual, everyday business challenges and walk away with renewed empathy, a plan to make their work even more unreasonable and genuine peer appreciation for their colleagues.
-
Other Sessions by this Speaker
The Growth Mindset (with breakout rooms)
In this 60 minute interactive session, Rod makes the case that the success or failure of everything we do depends on only one factor: being in the growth mindset. Using both the research of Stanford University's Carol Dweck and his own work on innovation and leadership with hundreds of organizations worldwide, Rod will guide participants to feel the advantages of the growth mindset and to develop tactics to be in this zone more effectively. By the end of the session, participants will have a shared vocabulary around the mindset, greater awareness of their individual strengths and weaknesses and a clear individual action plan. This session contains 2 breakout rooms.
Feedback (with breakout rooms)
How do you give and receive feedback? We often find it difficult to tell someone what we really think. And when we do, the receiver is not always open to it and in the end, nothing changes. What is the right way? Rod gives an interactive session full of insights about human behaviour. Based on true stories, some even with disastrous results, he shows how important it is that we are able to give each other feedback in the right way. Easy and fun exercises help you understand how you can give valuable feedback, so that both you and others can continue to grow, develop and learn. This session contains 2 breakout rooms.
Mindset for Collaboration (with breakout rooms)
In a few interactive, playful exercises Rod shows people how to switch from ‘Yes, but’ to ‘Yes, and’. Learn how to use active listening techniques to better communicate with others and build on each others ideas. Rod uses renowned techniques from improv to facilitate leadership and talent development. The result? A more pleasant way of working together and better communication. Also, in this session you will gain a broader perspective on discovering new possibilities and will learn to feel more comfortable when making a mistake. The online version of this session contains 2 breakout rooms.
Reviews