Delivering Feedback Without Destroying Trust

No prior knowledge is assumed. It is built for a general working audience, and people who already know the subject get the research and the practical side rather than an introduction. What the hour itself covers: What we'll cover: Why most feedback fails (and it's not the person receiving it) The psychology of receiving criticism - what actually happens in people's brains Power dynamics: How your position changes how feedback lands The difference between feedback, criticism, and coaching What to say: Practical scripts that...

Abi Adamson is one of the experts we auditioned ourselves, and we produce every session so we see how each one lands. Participants rate this session 4.4 out of 5, across 60 responses, and rate Abi personally 4.6 out of 5.

It is interactive, and the block higher up on this page says exactly how for this session. Nobody has to speak up who does not want to: the chat and the polls carry most of it, and the questions can come in anonymously.

It runs 45 min / 15 min: the talk, then live questions. All you do is pick a date. We brief Abi, produce the session, host and moderate it, run the Q&A, and send you the report within an hour of the end.

A team, a department, an employee network or every single employee at once, with no cap and no per-seat price. It runs inside your own Microsoft Teams, Zoom or Google Meet, or on a branded page we build. No integration, no login, no company device or e-mail.

The session is delivered in English. You can add high accuracy live subtitles in 8, 16 or 24 languages, so everyone follows in their own. That is a paid option, priced by the number of languages you need.

No, and that is by design. There is nothing to install, nothing to integrate and no connection to your systems, so there is nothing for IT to validate: we join your own Teams, Zoom or Meet as a guest speaker, or we host a page and your people open a link. No software, no accounts, and no data of yours that we can reach. It is why hundreds of companies, among them some of the largest technology and financial firms in the world, were able to start within a day.

We never receive or hold personal data about your employees. Because the session runs in your own environment, attendance and identity stay with you, and what we report back is aggregated: numbers, ratings and survey answers, not people. That is also why IT approval usually takes minutes rather than weeks.

You keep the recording and can share it internally. You also get attendance over time, participant ratings for the content and the speaker, the survey answers, and the topics your people asked for next.