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Abi Adamson
 
Abi Adamson, Founder of The Culture Partnership, is a pioneering voice in workplace culture transformation, recognized by The New York Times as one of the "Stars of LinkedIn." She has designed and implemented cultural strategies for global industry leaders, including Spotify, Sony Music, SoHo House, and Wise, focusing on creating environments where belonging thrives. A sought-after consultant with demonstrable impact, Abi regularly contributes insights to prominent publications including The Metro, Raconteur, People Management, and HR Zone. She will deliver her first TEDx talk "Who Owns Culture" in November 2025 and release her debut book "Culture Blooming: Nurturing Workplaces Where People Grow" with Berrett-Koehler Publishers in August 2026. Abi transforms organizations by equipping leaders with practical tools to navigate complex conversations around inclusion and psychological safety, ensuring everyone can authentically contribute their unique strengths.
 
  • Recording: Yes
  • Language: English
  • Duration: 45 min / 15 min
 
More about this speaker

Delivering Feedback Without Destroying Trust

  • Feedback is meant to help people grow. So why does it so often damage relationships, destroy confidence, and create defensiveness? Because most feedback fails to account for psychological safety, power dynamics, and cultural context. This session gives you a practical framework for delivering feedback that people can actually hear, receive, and act on - without the dreaded "feedback sandwich" or corporate scripts that feel robotic.

    What we'll cover:  

    • Why most feedback fails (and it's not the person receiving it)  
    • The psychology of receiving criticism - what actually happens in people's brains  
    • Power dynamics: How your position changes how feedback lands  
    • The difference between feedback, criticism, and coaching  
    • What to say: Practical scripts that build trust while being honest  
    • What not to say: Common phrases that trigger defensiveness  
    • Creating psychological safety BEFORE delivering feedback  
    • The follow-up that shows feedback was about growth, not punishment  
    • Receiving feedback gracefully (because leaders need feedback too)

    This session transforms feedback from a dreaded performance review moment into an ongoing conversation that strengthens relationships and drives real development.

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