Leading Transformation

Roeland Dikker Hupkes

Recording: YesLanguage: English, DutchDuration: 45 min / 15 minSession rating: 3.8/5 from 44 participants
Leading Transformation

Session Summary

The only constant is change. Maybe this is more true today then ever before. At the same time we still see that 70% of change initiatives in organizations don’t deliver the desired impact and managing transformations is becoming more and more complex every day.

So how do we equip ourselves to be ready? What role can we take? And how to be successful in managing change? These are the questions that Roeland will answer. By sharing a real life case he takes you through the four biggest pitfalls in transformation and shares practical tips and tricks to manage them.

A must for everyone that wants to play an active part in managing or leading transformation!

Interaction

During the expert session, Roeland Hupkes engages the audience through interactive exercises using the Mentimeter app, Q&A sessions, and sharing personal experiences. He emphasizes understanding uncertainty's emotional impact during organizational conversations and introduces strategies for managing ambiguity in change processes.

Through examples and insights, Roeland highlights the importance of effective communication, empathy, and adopting a learning mindset. The session concludes with audience assessment activities and a call to action for attendees to adopt these principles in their own change initiatives.

Key Learnings

Embracing a Learning Mindset

Recognizing that change brings discomfort but enjoying the process of learning and growing with others is essential for successful transitions.

Co-Creating Transformation

Acknowledging uncertainties and inviting participation from all levels of an organization leads to better understanding and more effective strategies.

Managing Emotions and Uncertainty

Understanding the emotional impact of change on individuals and addressing ambiguity through clear communication, empathy, and agility are crucial for successful change initiatives.

Detailed session description

In this expert session, change and transformation expert Roeland Hupkes begins by acknowledging that significant life changes, such as moving houses, getting new jobs, or experiencing loss, can be stressful due to their unpredictability and impact on our lives. He introduces the concept of "vuka," an acronym for volatility, uncertainty, complexity, and ambiguity, explaining that most changes in today's world follow these principles.

To manage change effectively, Roeland emphasizes the importance of strong leadership. Leaders can help counteract the stressfulness, complexity, and uncertainty associated with vuka changes by understanding their team members' emotional experiences and providing clear communication, empathy, and a sense of bravery in facing the unknown.

Roeland shares his extensive background and expertise in organizational sciences and change management. He plans to discuss his personal experiences and offer practical tips for managing change effectively, using an interactive story about Emily, a COO who faced challenges during her organization's transformation.

Throughout the session, Roeland focuses on tackling uncertainty in organizational conversations. Uncertainty often leads to fear of change, causing irrational reactions from people. To counteract this, Roeland emphasizes the importance of understanding the other person's perspective and making space for their emotional experience through empathetic listening.

As a change leader, showing courage and taking brave steps can inspire others to follow suit. Honesty about the change process, including its difficulties and required sacrifices, fosters trust among team members.

Roeland suggests creating a list of quick wins and losses for a change initiative to generate excitement and manage expectations. Effective communication, clear decision-making boundaries, and involving people appropriately are also crucial strategies for successful change initiatives.

Roeland then discusses managing ambiguity during change processes. He emphasizes the importance of clarity to minimize confusion and unmet expectations. Roeland suggests explaining your thought process behind decisions and creating a 'grid' to help focus energy on areas where engagement is essential and influence can be exercised.

Change in complex environments, however, may lead to unexpected challenges and reactions from various groups involved.

To address ambiguity in these situations, Roeland proposes agility as a key approach. Agility involves being incremental, adaptive, open to learning from new information, and experimenting while being willing to let go of preconceptions.

Roeland concludes the session by encouraging participants to assess their current change initiatives based on vision, inspiration, understanding, empathy, clarity, and agility. This assessment can help teams identify areas for improvement and focus their energy on driving effective change.

In summary, understanding the emotional impact of uncertainty on individuals during organizational conversations is vital. Roeland emphasizes the importance of empathetic communication, showing bravery in facing the unknown, and active listening to help lead the way through change processes.

Creating a shared understanding, acknowledging both quick wins and losses, and involving people appropriately are key strategies for successful transformation initiatives.

According to participants

What people said afterwards.

From the survey every participant gets when the session ends, in their own words.

A very interesting session and well explained! Thank you.
A great learning on how to look at the project from various angles to have a great outcome and succeed! Thank you.
In answer to “What have you learned?”
It is very good to have external speakers giving presentations as they do not have any bias in speaking our jargon or just tell what is expected (from the management). Looking forward to the new sessions in 2024!
Great session, a refresher on change mngt.
Before you book

Questions about Leading Transformation

Is this session interactive, or do people just watch?

It is interactive, and the block above says exactly how for this session. Nobody has to speak up who does not want to: the chat and the polls carry most of it, and the questions can come in anonymously.

Is this for beginners or for people who already know the subject?

The only constant is change. Maybe this is more true today then ever before. It is built for a general working audience: no prior knowledge is assumed, and people who already know the subject get the research and the practical side rather than an introduction.

How long does it take, and what do we have to prepare?

It runs 45 min / 15 min: the talk, then live questions. All you do is pick a date. We brief Roeland, produce the session, host and moderate it, run the Q&A, and send you the report within an hour of the end.

Who can join, and where does it run?

A team, a department, an employee network or every single employee at once, with no cap and no per-seat price. It runs inside your own Microsoft Teams, Zoom or Google Meet, or on a branded page we build. No integration, no login, no company device or e-mail.

Can our global colleagues follow it?

The session is delivered in English, Dutch. You can add high accuracy live subtitles in 8, 16 or 24 languages, so everyone follows in their own. That is a paid option, priced by the number of languages you need.

Will our IT department have a problem with this?

No, and that is by design. There is nothing to install, nothing to integrate and no connection to your systems, so there is nothing for IT to validate: we join your own Teams, Zoom or Meet as a guest speaker, or we host a page and your people open a link. No software, no accounts, and no data of yours that we can reach. It is why hundreds of companies, among them some of the largest technology and financial firms in the world, were able to start within a day.

How does this work under GDPR?

We never receive or hold personal data about your employees. Because the session runs in your own environment, attendance and identity stay with you, and what we report back is aggregated: numbers, ratings and survey answers, not people. That is also why IT approval usually takes minutes rather than weeks.

What do we get afterwards?

You keep the recording and can share it internally. You also get attendance over time, participant ratings for the content and the speaker, the survey answers, and the topics your people asked for next.

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