How do you give and receive feedback? We often find it difficult to tell someone what we really think. And when we do, the receiver is not always open to it and in the end, nothing changes. What is the right way?
Rod gives an interactive session full of insights about human behaviour. Based on true stories, some even with disastrous results, he shows how important it is that we are able to give each other feedback in the right way.
Easy and fun exercises help you understand how you can give valuable feedback, so that both you and others can continue to grow, develop and learn. This session contains 2 breakout rooms.
During the expert session, Rod Ben Zeev engages the audience through methods like a Q&A session, live demonstrations, interactive exercises, and sharing personal stories. He discusses the significance of feedback in various contexts, debunking common myths and offering a practical framework for effective communication.
Throughout the session, Rod encourages audience participation and asks thought-provoking questions to encourage reflection and growth.
Embracing the belief that one can learn and grow from all experiences is essential for effective feedback, as it promotes resilience and receptivity to constructive criticism.
Giving specific, timely, and actionable feedback with a focus on feelings and experiences helps individuals grow and develop, creating an environment of continuous improvement.
Adopting this framework for giving and receiving feedback ensures effective communication and growth by including context, explanation, diagnosis, action, and review.
In this expert session, Rod Ben Zeev, an experiential designer, facilitator, and host with a focus on feedback and innovation, shares his insights and experiences on the importance and impact of feedback in various contexts. Rod begins by emphasizing the significance of speaking up when one knows a plan will fail, using JFK's failed invasion of Cuba as an example.
He then invites participants to share their reasons for valuing feedback through the chat function.
Rod delves into the science behind feedback and its impact on our brains, explaining how it can foster growth and development or hinder progress depending on the mindset and approach taken. Rod emphasizes the importance of adopting a growth mindset when giving and receiving feedback, as opposed to a fixed mindset that may limit potential.
Using stories and examples, Rod illustrates the challenges surrounding the act of giving feedback, including fear, cultural differences in communication styles, and self-awareness. He encourages participants to focus on feelings and experiences when giving and receiving feedback and shares research indicating that individuals tend to overestimate their abilities in various areas, highlighting the importance of self-reflection and awareness.
Rod challenges the common belief that "other people are more aware than you are of your weaknesses and how to help you." He instead emphasizes the importance of creating a comfortable environment for giving and receiving feedback, using a framework called CEDAR: context, explanation, diagnosis, action, and review, which helps ensure effective communication and growth.
Rod encourages participants to practice providing positive feedback using the CEDAR model and asks for their thoughts and insights in the chat. He emphasizes the significance of seeking feedback as a means of continuous improvement and growth, stressing that it is a two-way street.
The session concludes with Rod reiterating the importance of daily positive feedback, offering an opportunity for participants to ask any remaining questions through the chat.
From the survey every participant gets when the session ends, in their own words.
Awesome talk thank you for the great organisation
I think it is wonderful that these initiatives are available to me. I did thank the organisers, but I'll do it again now: Thank you for this!
I loved how Rod made the presentation so interactive, told us great stories, sold us a framework and answered questions. How did you learn to do those 4 things in that way? Are there courses/trainings/other sources you would recommend? Thanks! (Mick Kok)
Good examples, good energy and clear speaking. Could also include some essential tips on what are feedback no-nos (ie you never critisize a person but their behaviour, never say "always or never"....). Thank you very much!!!
Thank you for the insightful presentation. I found it to be engaging and thought-provoking. Your expertise and knowledge on the subject matter were evident, and I appreciate the effort you put into delivering such a valuable session.
Great session, and really appreciated the examples and storytelling, well done!
Great session and speaker thanks for arranging
This was really great! Thank you.
It is interactive, and the block above says exactly how for this session. Nobody has to speak up who does not want to: the chat and the polls carry most of it, and the questions can come in anonymously.
In a normal Teams meeting, yes, and in Zoom or Google Meet just as well. Not in Teams Town Hall or Teams Live Event: those are broadcast formats where the audience cannot be seen or heard, and this session depends on people joining in. If that is the only option you have, tell us and we will host it on our own platform instead.
How do you give and receive feedback? We often find it difficult to tell someone what we really think. It is built for a general working audience: no prior knowledge is assumed, and people who already know the subject get the research and the practical side rather than an introduction.
Rod Ben Zeev is one of the experts we auditioned ourselves, and we produce every session so we see how each one lands. Participants rate this session 4.4 out of 5, across 1,992 responses, and rate Rod personally 4.6 out of 5.
It runs 45 min / 15 min: the talk, then live questions. All you do is pick a date. We brief Rod, produce the session, host and moderate it, run the Q&A, and send you the report within an hour of the end.
A team, a department, an employee network or every single employee at once, with no cap and no per-seat price. It runs inside your own Microsoft Teams, Zoom or Google Meet, or on a branded page we build. No integration, no login, no company device or e-mail.
The session is delivered in English. You can add high accuracy live subtitles in 8, 16 or 24 languages, so everyone follows in their own. That is a paid option, priced by the number of languages you need.
No, and that is by design. There is nothing to install, nothing to integrate and no connection to your systems, so there is nothing for IT to validate: we join your own Teams, Zoom or Meet as a guest speaker, or we host a page and your people open a link. No software, no accounts, and no data of yours that we can reach. It is why hundreds of companies, among them some of the largest technology and financial firms in the world, were able to start within a day.
We never receive or hold personal data about your employees. Because the session runs in your own environment, attendance and identity stay with you, and what we report back is aggregated: numbers, ratings and survey answers, not people. That is also why IT approval usually takes minutes rather than weeks.
You keep the recording and can share it internally. You also get attendance over time, participant ratings for the content and the speaker, the survey answers, and the topics your people asked for next.
In a few interactive, playful exercises Rod shows people how to switch from ‘Yes, but’ to ‘Yes, and’.
In this 60 minute interactive session, Rod makes the case that the success or failure of everything we do depends on only one…
Rod Ben Zeev discusses the nuances of online facilitation, focusing on the importance of psychological safety and understanding…
"People will forget what you said... but people will never forget how you made them feel," - Maya Angelou This hands-on workshop…
Robert Wolfe lets you experience how you can use a story from your own life to convey a message and convince the people around…
“Netflix’s biggest competitor is sleep.”That statement captures the reality of today’s attention economy.
Feedback should help people grow, but too often it creates tension, confusion or defensiveness.
The topic of culture can sometimes seem dry or theoretical, however in reality we all have a natural ability to connect with…
Skillful communication and warm connection are needed today more than ever before — whether that be in your professional or…
Public speaking is nerve-racking for most people and is often named as the one thing people fear most.