Would it not be fantastic if everyone in your company or organization would be looking forward to their performance conversation!? For only 50% of the people that is the actual case. Let’s raise that number.
Esther talks about how to turn a tick-the-box exercise into a meaningful, valuable conversation, leading to happy people and growth.
She lets you reflect on your part in this, and how your mindset and skillset have an impact on having great conversations.
This session is most suitable for starting managers and employees.
During the expert session, Esther Rouhard engages the audience through methods like a Q&A session, live demonstrations using the Mentimeter app for interactive exercises, and sharing insights on effective performance conversations. She discusses the importance of clear objectives, empathetic listening, active listening, and powerful questioning in these conversations.
The audience is encouraged to reflect on their experiences and share their thoughts in real-time using the Mentimeter app.
Holding consistent check-ins with your team members is crucial for addressing performance issues and identifying development opportunities. These conversations should be based on clear objectives, empathetic listening, and active communication.
Acknowledging emotions and making a connection with someone during performance conversations is essential for fostering a productive working relationship. Avoid dismissive or judgmental responses, instead, respond empathetically to validate feelings and promote understanding.
Utilizing specific communication skills, such as active listening and powerful questioning, can significantly enhance the impact of performance conversations. Employ tools like Mentimeter to engage participants and encourage open dialogue during these interactions.
In this expert session led by Esther Rouhard, the focus is on the significance of effective performance conversations between managers and employees. Esther begins by highlighting the importance of consistent communication, creating an equal and respectful environment, active listening, and open and honest feedback for successful interactions.
To ensure fruitful performance conversations, Esther recommends scheduling regular check-ins. These meetings can be formal or informal, with each type offering unique benefits. Active listening is crucial during these sessions – managers should listen carefully to their employees' concerns, ideas, and feedback to create a sense of understanding and connection.
Using concrete examples when providing feedback helps clarify the points being made and makes the message more actionable. Equality and respect are vital components for fostering open dialogue and strong working relationships.
Transparent communication and setting clear expectations encourage constructive feedback between parties.
Self-awareness is essential for managers, as their mindset and behaviors can influence conversations. Regularly reflecting on one's communication style, tone, and body language ensures alignment with intended messages.
Various tools like performance metrics, development plans, and regular check-ins facilitate productive conversations.
Maintaining earnestness and professionalism during the conversations is essential for both parties to remain focused and respectful. Adjusting communication styles and methods as needed helps foster a culture of continuous learning and growth.
The expert session concludes with Esther emphasizing the importance of clear objectives, empathetic listening, and powerful questions in performance conversations. She encourages participants to reflect on their experiences and takeaways from the conversation, engaging them through the Mentimeter app for real-time input.
Throughout the session, Esther addresses various aspects of performance conversations, including the roles of managers and employees, preparing for these conversations, and adopting different levels of listening and questioning. Effective communication is crucial in both professional and personal contexts, and Esther encourages everyone to continue improving their skills through ongoing learning.
From the survey every participant gets when the session ends, in their own words.
Thank you! Great and thoughtful session!
This can be applied, not just to managers and subordinates, but also to conversations between peers, counterpart and different stakeholders to smooth out the day to day work. thanks.
It showed one more time how important empathy and honest interest in people is. You guys have done it in a very easy, but enganging way. Thank you fo that! :)
Many interesting stuff! Thanks for the session !
It was very inspiring and I believe I have learned good resources for the future.
Very good speaker, very engaging presentation. The importance of empathic listening and the fact that we can be in control.
It's good to be human in performance conversation, to be clear about the goals and about strenghts and development areas
It was great! I suggest many meetings like this on various subjects.
It is interactive, and the block above says exactly how for this session. Nobody has to speak up who does not want to: the chat and the polls carry most of it, and the questions can come in anonymously.
Would it not be fantastic if everyone in your company or organization would be looking forward to their performance conversation!? For only 50% of the people that is the actual case. It is built for a general working audience: no prior knowledge is assumed, and people who already know the subject get the research and the practical side rather than an introduction.
Esther Rouhard is one of the experts we auditioned ourselves, and we produce every session so we see how each one lands. Participants rate this session 4.1 out of 5, across 105 responses, and rate Esther personally 4.3 out of 5.
It runs 45 min / 15 min: the talk, then live questions. All you do is pick a date. We brief Esther, produce the session, host and moderate it, run the Q&A, and send you the report within an hour of the end.
A team, a department, an employee network or every single employee at once, with no cap and no per-seat price. It runs inside your own Microsoft Teams, Zoom or Google Meet, or on a branded page we build. No integration, no login, no company device or e-mail.
The session is delivered in English, Dutch. You can add high accuracy live subtitles in 8, 16 or 24 languages, so everyone follows in their own. That is a paid option, priced by the number of languages you need.
No, and that is by design. There is nothing to install, nothing to integrate and no connection to your systems, so there is nothing for IT to validate: we join your own Teams, Zoom or Meet as a guest speaker, or we host a page and your people open a link. No software, no accounts, and no data of yours that we can reach. It is why hundreds of companies, among them some of the largest technology and financial firms in the world, were able to start within a day.
We never receive or hold personal data about your employees. Because the session runs in your own environment, attendance and identity stay with you, and what we report back is aggregated: numbers, ratings and survey answers, not people. That is also why IT approval usually takes minutes rather than weeks.
You keep the recording and can share it internally. You also get attendance over time, participant ratings for the content and the speaker, the survey answers, and the topics your people asked for next.
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