Better Conversations at Work

Louise Southam

Recording: NoLanguage: English, GermanDuration: 45 min / 15 minSession rating: 3.4/5 from 15 participants
Better Conversations at Work

This one runs as an interactive workshop: the hour includes exercises your colleagues do themselves, not only a talk.

Louise Southam
Your expert

Louise Southam

With over 15 years of experience building and developing a successful management career within the IT recruitment sector, Louise transitioned her career towards the world of people development and found alignment with her values and life's purpose. Each day, she lives out her values through her work, fueled by an unwavering passion to make a positive impact on those she serves. Grounded in gratitude, curiosity, and kindness, she thrives on empowering others to unlock their potential and discover their own greatness. Here's to embracing the unknown, venturing beyond comfort zones, and experiencing the magic that unfolds as a result.

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Session Summary

In this expert session, Louise will take you on a journey to enhance your conversation skills. Through a dynamic blend of theory and practical exercises, attendees will delve deep into the intricacies of effective communication, covering key pillars such as listening and questioning skills, deciphering body language cues, and adapting communication styles to interact with diverse personalities.

Interaction

During the expert session, Louise Southam engages the audience through methods like a Q&A session.

Key Learnings

Detailed session description

In this expert session, Louise will take you on an enlightening journey to enhance your conversation skills. Through a dynamic blend of theory and practical exercises, attendees will delve deep into the intricacies of effective communication, covering key pillars such as listening and questioning skills, deciphering body language cues, and adapting communication styles to interact with diverse personalities.

Session Highlights:

Deciphering Body Language: Understand the significance of non-verbal communication and how it complements verbal interactions. Gain insights into reading body language cues, such as gestures, facial expressions, and posture, to enhance communication effectiveness.

Adapting Communication Styles: Introduction to the color model of personality types, offering insights into how different individuals process information and communicate. Learn strategies for tailoring communication approaches to resonate with diverse audiences, recognizing the unique preferences and tendencies of each personality color.

Practical Exercises and Interactive Learning:

Before you book

Questions about Better Conversations at Work

Is this session interactive, or do people just watch?

It is interactive, and the block above says exactly how for this session. Nobody has to speak up who does not want to: the chat and the polls carry most of it, and the questions can come in anonymously.

Is this for beginners or for people who already know the subject?

In this expert session, Louise will take you on a journey to enhance your conversation skills. Through a dynamic blend of theory and practical exercises, attendees will delve deep into the intricacies of effective communication, covering key pillars such as listening and questioning skills, deciphering body language... It is built for a general working audience: no prior knowledge is assumed, and people who already know the subject get the research and the practical side rather than an introduction.

Is this a workshop or a talk?

A workshop. The description of this session says so itself: the hour includes exercises and activities that participants do, not only an expert speaking. It still runs live and online, for as many colleagues as you want to invite.

How long does it take, and what do we have to prepare?

It runs 45 min / 15 min: the talk, then live questions. All you do is pick a date. We brief Louise, produce the session, host and moderate it, run the Q&A, and send you the report within an hour of the end.

Who can join, and where does it run?

A team, a department, an employee network or every single employee at once, with no cap and no per-seat price. It runs inside your own Microsoft Teams, Zoom or Google Meet, or on a branded page we build. No integration, no login, no company device or e-mail.

Can our global colleagues follow it?

The session is delivered in English, German. You can add high accuracy live subtitles in 8, 16 or 24 languages, so everyone follows in their own. That is a paid option, priced by the number of languages you need.

Will our IT department have a problem with this?

No, and that is by design. There is nothing to install, nothing to integrate and no connection to your systems, so there is nothing for IT to validate: we join your own Teams, Zoom or Meet as a guest speaker, or we host a page and your people open a link. No software, no accounts, and no data of yours that we can reach. It is why hundreds of companies, among them some of the largest technology and financial firms in the world, were able to start within a day.

How does this work under GDPR?

We never receive or hold personal data about your employees. Because the session runs in your own environment, attendance and identity stay with you, and what we report back is aggregated: numbers, ratings and survey answers, not people. That is also why IT approval usually takes minutes rather than weeks.

What do we get afterwards?

This one is live only. You also get attendance over time, participant ratings for the content and the speaker, the survey answers, and the topics your people asked for next.

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