Navigating Challenging Conversations

Meg Mateer

Recording: YesLanguage: EnglishDuration: 45 min / 15 min
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Navigating Challenging Conversations
Meg Mateer
Your expert

Meg Mateer

Meg Mateer is an organisational psychologist, keynote speaker, and leadership facilitator and the owner of Momentum Leadership Development. With over 15 years of experience, she has delivered transformation talks and leadership programmes for global organisations including Heineken, adidas, ABN AMRO, and Rituals. She began her career in financial and management consulting before shifting her focus to the human side of performance — giving her a rare ability to bridge strategic rigor with deep psychological insight. Meg works alongside leaders as both a thought partner and coach, helping them surface hidden patterns, navigate complexity, and turn insight into courageous action. Her motto, “Dare to go deep. Dare to have fun,” reflects her highly interactive and energising speaking style, creating spaces where people feel safe to challenge themselves, connect authentically, and move forward confidently into the unknown.

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Session Summary

Every meaningful piece of work eventually runs into tension — different priorities, unspoken frustrations, and conversations we postpone because they feel risky or emotionally charged. Many professionals either avoid the real issue in the name of harmony, or push too hard and create resistance.

Both feel understandable — and both limit real progress. In this session, you explore how to stay grounded when conversations get uncomfortable, how to name what truly matters without escalating conflict, and how to use tension as a source of clarity rather than something to eliminate.

You’ll gain practical tools to recognise your own behavioural patterns under pressure, hold multiple perspectives in the room, and turn difficult conversations into stronger relationships, clearer decisions, and forward movement.

Interaction

During the expert session, Meg engages the audience through interactive exercises using the Mentimeter app, Q&A sessions, and live demonstrations.

Detailed session description

Every meaningful piece of work eventually runs into tension — different priorities, unspoken frustrations, and conversations we postpone because they feel risky or emotionally charged. Many professionals either avoid the real issue in the name of harmony, or push too hard and create resistance.

Both feel understandable — and both limit real progress.In this session, you explore how to stay grounded when conversations get uncomfortable, how to name what truly matters without escalating conflict, and how to use tension as a source of clarity rather than something to eliminate. You’ll gain practical tools to recognise your own behavioural patterns under pressure, hold multiple perspectives in the room, and turn difficult conversations into stronger relationships, clearer decisions, and forward movement.

Before you book

Questions about Navigating Challenging Conversations

Is this for beginners or for people who already know the subject?

No prior knowledge is assumed. It is built for a general working audience, and people who already know the subject get the research and the practical side rather than an introduction. What the hour itself covers: Every meaningful piece of work eventually runs into tension — different priorities, unspoken frustrations, and conversations we postpone because they feel risky or emotionally charged. Many professionals either avoid the real issue in the name of harmony, or push too hard and create resistance.

Is this session interactive, or do people just watch?

It is interactive, and the block higher up on this page says exactly how for this session. Nobody has to speak up who does not want to: the chat and the polls carry most of it, and the questions can come in anonymously.

How long does it take, and what do we have to prepare?

It runs 45 min / 15 min: the talk, then live questions. All you do is pick a date. We brief Meg, produce the session, host and moderate it, run the Q&A, and send you the report within an hour of the end.

Who can join, and where does it run?

A team, a department, an employee network or every single employee at once, with no cap and no per-seat price. It runs inside your own Microsoft Teams, Zoom or Google Meet, or on a branded page we build. No integration, no login, no company device or e-mail.

Can our global colleagues follow it?

The session is delivered in English. You can add high accuracy live subtitles in 8, 16 or 24 languages, so everyone follows in their own. That is a paid option, priced by the number of languages you need.

Will our IT department have a problem with this?

No, and that is by design. There is nothing to install, nothing to integrate and no connection to your systems, so there is nothing for IT to validate: we join your own Teams, Zoom or Meet as a guest speaker, or we host a page and your people open a link. No software, no accounts, and no data of yours that we can reach. It is why hundreds of companies, among them some of the largest technology and financial firms in the world, were able to start within a day.

How does this work under GDPR?

We never receive or hold personal data about your employees. Because the session runs in your own environment, attendance and identity stay with you, and what we report back is aggregated: numbers, ratings and survey answers, not people. That is also why IT approval usually takes minutes rather than weeks.

What do we get afterwards?

You keep the recording and can share it internally. You also get attendance over time, participant ratings for the content and the speaker, the survey answers, and the topics your people asked for next.

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