Assertive Communication: An Important Ally at the Workplace

Alessandra Patti

Recording: YesLanguage: English/Spanish/ItalianDuration: 45 min / 15 minSpeaker rating: 4.6 out of 5 from 75 participants across all their sessions
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Assertive Communication: An Important Ally at the Workplace

This one runs as an interactive workshop: the hour includes exercises your colleagues do themselves, not only a talk.

Alessandra Patti
Your expert

Alessandra Patti

Alessandra Patti, is a professional trainer and consultant with a background in linguistics, psychology and marketing, and she has been nominated one of the top 15 coaches in Zurich for the year 2023.

All sessions by Alessandra →

Session Summary

Clear communication is a core driver of psychological safety, performance, and wellbeing at work. Yet many professionals avoid difficult conversations, overcommit, or struggle to set boundaries — leading to stress, resentment, and inefficiency.

This interactive session introduces assertiveness as a practical workplace skill and as a tool for better mental wellbeing at work. Participants learn how to express needs clearly, manage conflict constructively, and say no without guilt — while maintaining respect and collaboration. Assertiveness is not aggression. It is clarity with empathy.

Interaction

This is a highly experiential session. Participants engage in:

The session functions as a practical communication lab, not a passive lecture.

Key Learnings

Participants will learn how to:

Detailed session description

In today’s fast-paced corporate environments, unclear expectations and avoidance of uncomfortable conversations often lead to misalignment and emotional tension. This session explores assertiveness as a competence rooted in self-awareness and mutual respect.

Drawing from communication psychology and wellbeing research, the lecture combines practical tools with applied exercises. Participants work through realistic scenarios such as:

The session also explores the link between assertiveness, stress reduction, and organizational transparency. Participants leave with a concrete framework they can apply immediately in their professional interactions.

Before you book

Questions about Assertive Communication: An Important Ally at the Workplace

Is this for beginners or for people who already know the subject?

No prior knowledge is assumed. It is built for a general working audience, and people who already know the subject get the research and the practical side rather than an introduction. What the hour itself covers: Clear communication is a core driver of psychological safety, performance, and wellbeing at work. Yet many professionals avoid difficult conversations, overcommit, or struggle to set boundaries — leading to stress, resentment, and inefficiency.

Is this a workshop or a talk?

A workshop. The description of this session says so itself: the hour includes exercises and activities that participants do, not only an expert speaking. It still runs live and online, for as many colleagues as you want to invite.

Is Alessandra the right expert for this?

Alessandra Patti is one of the experts we auditioned ourselves, and we produce every session so we see how each one lands. Participants rate this session 4.5 out of 5, across 75 responses, and rate Alessandra personally 4.6 out of 5.

Is this session interactive, or do people just watch?

It is interactive, and the block higher up on this page says exactly how for this session. Nobody has to speak up who does not want to: the chat and the polls carry most of it, and the questions can come in anonymously.

How long does it take, and what do we have to prepare?

It runs 45 min / 15 min: the talk, then live questions. All you do is pick a date. We brief Alessandra, produce the session, host and moderate it, run the Q&A, and send you the report within an hour of the end.

Who can join, and where does it run?

A team, a department, an employee network or every single employee at once, with no cap and no per-seat price. It runs inside your own Microsoft Teams, Zoom or Google Meet, or on a branded page we build. No integration, no login, no company device or e-mail.

Can our global colleagues follow it?

The session is delivered in English/Spanish/Italian. You can add high accuracy live subtitles in 8, 16 or 24 languages, so everyone follows in their own. That is a paid option, priced by the number of languages you need.

Will our IT department have a problem with this?

No, and that is by design. There is nothing to install, nothing to integrate and no connection to your systems, so there is nothing for IT to validate: we join your own Teams, Zoom or Meet as a guest speaker, or we host a page and your people open a link. No software, no accounts, and no data of yours that we can reach. It is why hundreds of companies, among them some of the largest technology and financial firms in the world, were able to start within a day.

How does this work under GDPR?

We never receive or hold personal data about your employees. Because the session runs in your own environment, attendance and identity stay with you, and what we report back is aggregated: numbers, ratings and survey answers, not people. That is also why IT approval usually takes minutes rather than weeks.

What do we get afterwards?

You keep the recording and can share it internally. You also get attendance over time, participant ratings for the content and the speaker, the survey answers, and the topics your people asked for next.

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